Publications

As a Public Body we are required to assess the impact of our activity. This document shows how the information about our workforce and the communities we serve guided our approach to providing a healthy working environment that supports the health and wellbeing of our people

As a Public Body we are required to assess the impact of our activity. This document shows how the information about our workforce and the communities we serve guided our approach to minimise barriers for our candidates as an inclusive employer.

Our Equality Strategy was published in June 2021, following consultation with colleagues, stakeholders and current and potential clients. This Equalities Strategy Outcomes Review reports our progress on the outcomes within the strategy.

This report covers feedback (complaints, compliments, and suggestions) received by Social Security Scotland since it was introduced on 4 September 2018, until 30 September 2022. The benefits included within the time period covered by the report are: Carer’s Allowance Supplement, Best Start Grant and Best Start Foods, Funeral Support Payment, Young Carer Grant, Job Start Payment, Child Winter Heating Assistance, Scottish Child Payment, Child Disability Payment and Adult Disability Payment.

High level information on Young Carer Grant, including statistics on the number of applications received, processed and authorised, as well as the value of payments made up to 31 October 2022.