Publications

This is Social Security Scotland’s first Annual Procurement Report and covers the financial year from 1 April 2021 to 31 March 2022.

This report covers the period from 1st April 2019 to 31st March 2020 along with the completion of the 2019/20 Annual Report and Accounts. This is our first report covering a full financial year and discusses the good work undertaken to embed the Committee into the organisation’s wider Governance Framework and set a challenging work programme covering a range of important areas.

Social Security Scotland Chief Digital Office Strategy 2022 - 2025

This publication provides information on client diversity and equality of application outcomes for clients applying to Social Security Scotland from 10 December 2018 to 8 December 2019.

This publication provides information on client diversity and equality of application outcomes for clients applying to Social Security Scotland from 9 December 2019 to 31 May 2020.

Publication providing information on client diversity and equality of application outcomes for clients applying to Social Security Scotland from 1 December 2020 to 31 May 2021.

Official statistics have been published on Social Security Scotland’s Client Diversity and Equalities analysis covering the period 1 June to 30 November 2020.

Social Security Scotland's first Client Survey was carried out in August and September 2020. The survey was designed to learn about the experiences and needs of Social Security Scotland’s clients. The results are being used to measure how Social Security Scotland is performing and where it can improve.

This report covers feedback (complaints, compliments, and suggestions) received by Social Security Scotland since it was introduced on 4 September 2018 until 30 June 2019.

This report covers feedback (complaints, compliments, and suggestions) received by Social Security Scotland since it was introduced on 4 September 2018 until 30 September 2019.