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Publications

438 results

Publications

7 November 2022

Client Survey 2021-2022

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service they received. The latest publication includes responses from clients who interacted with Social Security Scotland between April 2021 and March 2022. The results are being used to measure how Social Security Scotland is performing and where it can improve. A summary version of the report is also available.

Publications

3 November 2021

Client Survey 2018-2021 Summary Report

This is a summary of the Client Survey 2018-2021 report.

Publications

3 November 2021

Client Survey 2018-2021

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service.

Publications

20 March 2023

Client Panels Newsletter: Issue 5

In this fifth edition of our newsletter, we will be sharing some updates from our projects, our accessibility offers and tell you about some research coming up in 2023. Thank you to all of our members who have taken part in our research projects.

Publications

7 December 2022

Client Panels Newsletter: Issue 4

In this fourth edition of our newsletter, we will share our latest research findings and tell you what is coming up in early 2023. Thank you to all of our members who have taken part in our research projects in 2022.

Publications

25 July 2022

Client Panels Newsletter: Issue 3

In this third edition of our newsletter, we share our latest research findings and tell you what’s coming up later in 2022. Thanks to all members who participated in our research.

Publications

22 February 2022

Client Panels Newsletter: Issue 2

Publications

4 October 2021

Client Panels Newsletter: Issue 1

We are excited to share our first newsletter. Here we will provide updates about our research publications and ongoing projects. In this first edition we will introduce the Client Panels. We will explain how they work, tell you about the Client Survey 2018-2020 results and what’s to come.

Publications

27 April 2021

Child Winter Heating Assistance: winter 2020/2021

Official statistics have been published on Child Winter Heating Assistance for 2020-2021.

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