Publications

Summary statistics for Carer's Allowance Supplement, October eligibility date 2025 and Carer’s Allowance, Disability Living Allowance, Attendance Allowance and Severe Disablement Allowance at August 2024

This publication provides information on recipients of Personal Independence Payment in Scotland at January 2022.

This publication provides information on recipients of Personal Independence Payment in Scotland at October 2021.

This is the first publication of the Telephony and Webchat Management Information covering up to 31 March 2024. It includes data relating to total calls handled, call handling times, call wait times, broken down by month, channel and wait time. It also includes number of webchats handled, webchat handling times, webchat wait times and webchat duration times, broken down by channel, month, wait times and duration times.

This is the publication of the Telephony and Webchat Management Information covering from 1 April 2024 to 30 September 2024. It includes data relating to total calls handled, call handling times, call wait times, broken down by month, channel and wait time. It also includes number of webchats handled, webchat handling times, webchat wait times and webchat duration times, broken down by channel, month, wait times and duration times.