This report presents the results from the Social Security Scotland Client Satisfaction Survey for Adult and Child Disability Payment. All Adult Disability Payment or Child Disability Payment applicants were invited to take part. This survey includes responses to the survey from 1 April to 30 September 2024.
The focus of this report is on people who applied for Adult or Child Disability Payment. The remaining Adult or Child Disability Payment case transfers will now be presented with other benefits’ case transfers in a standalone report to be published in early 2025.
Client Survey: Disability Payments (April - September 2024)