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Client Survey: Five Family Payments (August – November 2022)

Social Security Scotland's Client Satisfaction Survey offers our clients the chance to tell us about their views and experiences of the service they received. The latest summary publication includes responses from clients who had received a decision on an application for Scottish Child Payment, Best Start Grant or Best Start Foods between August and November 2022. The results are being used to measure how Social Security Scotland is performing and where it can improve.

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