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Information on Social Security Scotland expenditure on translation, interpretation and language services: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002

FOI Reference: FOI/202300391272
Date received: 28 December 2023
Date responded: 28 January 2024


Information Requested

You requested information from the financial years 2020/21, 2021/22, 2022/23.

All expenditure made by your organisation, in every facet of its operations and purview, on translation, interpretation, and language services.

Please provide the aggregated total spent by your organisation and then, if possible, please provide this broken down by particular function for which the service was carried out.


Response

Spend on translation, interpretation and language services totals £620,844 since financial year 2020/2021. The below table provides a breakdown:

Spend in £s by financial year

2022/23

2021/22

2020/21

Cost of translation of documents into different languages

(for example, translation of corporate documents and application forms)

370,440

87,853

70,989

Cost of British Sign Language interpretation and the provision of easy read versions of documents

(for example BSL/easy read documents for stakeholder and client engagement/interactions)

2,480

10,871

22,807

Costs associated with the provision of an interpreter, whether in person or over the phone

(for example BSL/easy read documents for stakeholder and client engagement/interactions)

38,334

13,072

473

Accounting adjustments not allocated to specific service

3,525

0

0

Total Expenditure

414,779

111,796

94,269


About FOI

Social Security Scotland is committed to publishing its response to requests. The Scottish Government also publishes responses to requests. You can view the responses at http://www.gov.scot/foi-responses.

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