Guidance Library

Approach inconsistencies from a position of trust in what the individual has told us and come to a decision based on the balance of probabilities.

Inconsistencies and gaps in supporting information.

This guidance sets out the general principles the case manager should follow when gathering supporting information.

Guidance about late completions of Child Disability Payment applications.

Setting out our approach to Child Disability Payment (CDP) cases transferred from Disability Living Allowance for children (DLAC).

Guidance about what makes an acceptable or unacceptable application

Defining the meaning of case transfer for Child Disability Payment cases

Read this guidance to find out more about Child Disability Payment (CDP) for individuals who are 16 years and older.