Child Disability Payment decision making guide

The purpose of supporting information

Supporting information is information from:

  • professionals
  • the individual’s wider support network

It’s added to the information provided by the individual in their application or review form.

There are two types of supporting information:

  • confirmation from a professional
  • additional supporting information

Confirmation from a professional can only come from a professional. The key role of this type of supporting information is to broadly confirm the individual’s conditions, disabilities or needs.

Additional supporting information is used to establish an individual’s entitlement and needs. It can come from the client’s wider support network or a professional. Its purpose is to add detail to the application or review form by describing the individual’s needs on a day-to-day basis.

Supporting information, including confirmation from a professional, should be used to support an individual’s application or review. It should not be used to “evidence” or “prove” every detail of what the individual has described.

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