Justifying a decision to (not) set a review date

If the case manager chooses to set a review date, they should justify their reasoning. For example: The client experienced a left-sided partial anterior circulation stroke three months ago. They are undergoing an intensive period of rehabilitation involving a multi-disciplinary team including physiotherapy, occupational therapy and speech and language therapy. It is likely that this will impact upon their level of need and I have therefore decided to set an award with a review period.

Similarly, if the case manager chooses not to set a review date, they should justify their reasoning. For example: The client has motor neurone disease and requires round-the-clock assistance from their carer with a number of daily living and mobility component activities. The client is also supported by a number of specialists and allied health professionals. It is likely that their condition will change over time but their needs will be unlikely to reduce. I have therefore decided that an indefinite award is appropriate.

Case managers should justify the length of the review period with reference to any and all relevant facts that they have taken into consideration. For more information on how to justify a determination in the decision report, please refer to operational guidance [LINK TO APPROPRIATE CHAPTER].