Calculating the value of an overpayment

The overall value of the overpayment is the difference between the payment:

• actually made
• that would have been made if there had not been an error (s. 63(2) of the 2018 Act)

The case manager should make the calculation to separate the overpayment into its two parts. They do this by deducting from the overpayment any amount that accrued after the individual provides the information required to make the determination. What is left is the value of assistance that the individual must repay. For more information on split recovery of an overpayment liability, see the section above.

The case manager should:

• calculate the overall value of the overpayment
• calculate the part which is to be recovered
• refer the case to the Interventions Team.