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Publications
27 June 2023
This report covers feedback (complaints, compliments, and suggestions) received by Social Security Scotland since it was introduced on 4 September 2018, until 31 March 2023. The benefits included within the time period covered by the report are: Carer’s Allowance Supplement, Best Start Grant and Best Start Foods, Funeral Support Payment, Young Carer Grant, Job Start Payment, Child Winter Heating Assistance, Scottish Child Payment, Child Disability Payment, Adult Disability Payment and Winter Heating Payment.
Publications
28 June 2023
Publications
30 June 2023
Our Business Plan sets out what we will deliver. The main focus of the Business Plan is our key activities for the year ahead. These are set out as ‘priorities’, with each ‘priority’ detailing what will be delivered to ensure that we continue to make progress against our commitments. More information about our commitments and objectives is available in our Corporate Plan. The Business Plan also includes some information on how we will report on each ‘priority’ and how we will measure the quality of the service we provide to our clients.
Publications
3 July 2023
Publications
5 July 2023
Publications
5 July 2023
Publications
5 July 2023
Publications
5 July 2023
Publications
7 July 2023
Publications
7 July 2023
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