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Publications
11 May 2021
This publication provides information on applications and payments for Scottish Child Payment from 9 November to 31 March 2021 and is the first publication to include information on application decisions and payments.
Publications
31 May 2022
Publications
30 May 2023
Publications
28 May 2024
High level information on Scottish Child Payment, including statistics on the number of applications received and processed, payment, and the number of children actively benefitting from Scottish Child Payment.
Publications
22 November 2023
Publications
7 November 2022
This report presents findings from a Client Panels research project carried out in May 2022.
Publications
30 May 2022
Publications
30 May 2022
Publications
16 May 2022
This report presents findings from a Client Panels research project carried out between November 2021 and January 2022. We asked panel members about their experience of using Social Security Scotland’s web chat service. The research also explored ideas for future improvements.
Publications
16 May 2022
This is a summary of the Social Security Client Panels research: Web chat report. The summary presents the key findings from a Client Panels research project carried out between November 2021 and January 2022. We asked panel members about their experience of using Social Security Scotland’s web chat service. The research also explored ideas for future improvements.
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