Publications

906 results

Publications

11 May 2021

Scottish Child Payment: high level statistics to 31 March 2021

This publication provides information on applications and payments for Scottish Child Payment from 9 November to 31 March 2021 and is the first publication to include information on application decisions and payments.

Publications

28 May 2024

Scottish Child Payment: high level statistics to 31 March 2024

High level information on Scottish Child Payment, including statistics on the number of applications received and processed, payment, and the number of children actively benefitting from Scottish Child Payment.

Publications

7 November 2022

Social Security Client Panels Members' Feedback Survey

This report presents findings from a Client Panels research project carried out in May 2022.

Publications

16 May 2022

Social Security Client Panels Research: Web chat Report

This report presents findings from a Client Panels research project carried out between November 2021 and January 2022. We asked panel members about their experience of using Social Security Scotland’s web chat service. The research also explored ideas for future improvements.

Publications

16 May 2022

Social Security Client Panels Research: Web chat Summary

This is a summary of the Social Security Client Panels research: Web chat report. The summary presents the key findings from a Client Panels research project carried out between November 2021 and January 2022. We asked panel members about their experience of using Social Security Scotland’s web chat service. The research also explored ideas for future improvements.

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