Guidance Library

Examples of cases where the individual does and does not get the highest rate of care component.

Rules on temporary absence and how it's defined.

Case managers must consider the individual’s financial circumstances before deciding to suspend.

Guidance for sending a notice of appeal

When Social Security Scotland makes a determination that was based on an error (including an official error) or was made in ignorance of a material fact.

EU rules on social security coordination and where they apply.

Considering the individual's financial circumstances when suspending their assistance.

Guidance about disclosing documents that could cause serious harm to physical or mental health

How to assess whether or not an individual is subject to the EU rules on social security coordination.