Guidance Library

What happens when a suspension ends

The individual is responsible for repaying assistance unless the error was not their fault or something they would reasonably notice.

How ordinary residence in Scotland is established.

Circumstances where payment of assistance may be suspended.

Export of a claim from one country to another.

The case management powers of the Upper Tribunal

The criteria for someone to be considered habitually resident in Scotland.

The country responsible for paying an individual’s benefits and how this is established.

An error includes any circumstance where Social Security Scotland makes a decision that is wrong and that leads to an overpayment.