When a previous determination is based on an error or made in ignorance of a material fact

This chapter is about Carer Support Payment. It focuses on when Social Security Scotland identifies that a determination has been:

• based on an error (including an official error)
• made in ignorance of a material fact

Determinations based on an error can cause an individual to:

• receive less or more assistance than they are entitled to
• receive an award to which they are not entitled
• not receive an award to which they are entitled

Establishing when an increase or decrease in entitlement begins will be based on whether the original determination was made in:

• error (including official error) leading to an overpayment
• official error leading to an underpayment; or
• ignorance of a material fact