Supporting information when carrying out a review

Supporting information, including confirmation from a professional, is only needed in some specific reviews scenarios. These are set out in the Relevant considerations when making a determination for an award review chapter.

The same principles apply to using supporting information for reviews as apply to the determination of new applications. These principles include:

• trust and person-centred approach
• balance of probabilities
• good cause

See Considering the value of supporting information for guidance on telling the client  that they might need to provide new supporting information at the next review within their review period justification.