Avoiding mistakes

A case manager could make a mistake by:

• making findings of fact that are not supported by the evidence
• making conclusions of law that are based on a misunderstanding / misinterpretation of the rules or based on irrelevant facts.
• dismissing certain relevant facts as unimportant without considering the rules carefully
• giving reasons which do not make clear and logical sense, in light of the relevant rules and the evidence.

This list is not exhaustive.