Process where there are multiple applications for the same cared for person for Carer Support

When a Carer Support application is received and there is already an award in payment to another carer providing care to the same cared for person, the application should not be determined immediately.

The two carers should be contacted, and sent the rival carers form, advising them that another carer has made an application and asking if both carers are able to agree who should receive support. 

The form asks the carers if they are still providing at least 35 hours of care a week for Carer Support Payment or at least 20 hours of care for Carer Additional Person Payment for the cared for person. Carers have one calendar month to respond.

Carers need to sign a declaration on the form if they agree who should receive the support (there is space for the second carer to sign the same form where they both agree on who should get support). The form notes that if the carers don’t agree, each carer needs to complete the separate form that they have received. 

Information provided with the forms recommends the carers seek benefits advice to find out how their income could be maximised by reaching an agreement with each other or applying for other forms of support.