Application for a re-determination

An individual receives a determination notice when a decision has been made on their entitlement to CSPSocial Security (Scotland) Act 2018 s. 40). The notification letter will include information about the re-determination process, including the individual’s right to: 

• request a re-determination of the determination 

• appeal against the determination if Social Security Scotland fails to deal with the request for a re-determination within 56 calendar days                             

The notification will also include the form the individual completes and sends to Social Security Scotland to request a re-determination. They can request a re-determination by either: 

• completing the re-determination form and sending it by post to Social Security Scotland in the pre-paid envelope provided  

• contacting Social Security Scotland by telephone and an individual advisor completes the re-determination form for the individual over the phone.