Publications

751 results

Publications

14 November 2023

Social Security Scotland - Insights Research Findings – April 2022 to March 2023

Social Security Scotland insights research findings for the period April 2022 to March 2023.

Publications

14 November 2023

Social Security Scotland - Charter Research 2022-2023

This report presents findings from research carried out with Social Security Scotland clients, staff and partners in 2023. The research was designed to provide data for a range of measures in the 2022-23 Charter Measurement Framework. Alongside the Client Survey, it forms a key source of data on people’s experiences of Social Security Scotland. A summary version of the report is also available below.

Publications

14 November 2023

Official Error in Scottish Child Payment: Pilot Review, March – May 2023

Official Error in Scottish Child Payment: Pilot Review, March – May 2023

Publications

13 November 2023

Audit and Assurance Committee - 29 August 2023

29 August 2023 - Audit and Assurance Committee Papers

Publications

2 November 2023

Assistive Technology training - Equality Impact Assessment

As a Public Body we are required to assess the impact of our activity. This report contains information on the Equality Impact Assessment conducted on Social Security Scotland’s Assistive Technology training. Social Security Scotland is looking outsource Assistive Technology training, to ensure colleagues using the technology receive the appropriate level of training and upskilling required to effectively complete their job. The Equality Impact Assessment has considered the potential effects of the project and how it impacts on groups with protected characteristics.

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