Combined Shape Created with Sketch. !

Publications

666 results

Publications

14 November 2023

Social Security Scotland - Client Survey 2022-2023

Social Security Scotland's Client Survey offers our clients the chance to tell us about their views and experiences of the service they received. The latest publication includes responses from clients who interacted with Social Security Scotland between April 2022 and March 2023. The results are being used to measure how Social Security Scotland is performing and where it can improve. A summary version of the report is also available.

Publications

4 December 2023

Social Security Scotland - Corporate Assurance - Equality Impact Assessment - IKM platform

As a Public Body we are required to assess the impact of our activity. This report contains information on the Equality Impact Assessment conducted on Social Security Scotland’s Internal Knowledge Management Hub. Social Security Scotland is looking to procure a platform to store and manage agency guidance needed by staff from the provided Invotra. The Equality Impact Assessment has considered the potential effects of the project and how it impacts on groups with protected characteristics.

Publications

5 September 2023

Social Security Scotland - Electronic Purchasing Card Transactions over £500 - July 2023

Social Security Scotland - Electronic Purchasing Card Transactions over £500 - July 2023

Publications

5 September 2023

Social Security Scotland - Electronic Purchasing Card Transactions over £500 - June 2023

Social Security Scotland - Electronic Purchasing Card Transactions over £500 - June 2023

Publications

6 February 2024

Social Security Scotland - Electronic Purchasing Card Transactions over £500 - September 2023

Social Security Scotland - Electronic Purchasing Card Transactions over £500 - September 2023

Publications

11 September 2023

Social Security Scotland - Equality Impact Assessment - English to English Transcription

As a Public Body we are required to assess the impact of our activity. This report contains information on the Equality Impact Assessment conducted on Social Security Scotland’s English to English Transcription Service. Social Security Scotland is looking to introduce this service to allow our teams who require client interactions transcribed for official use to have this done by an external provider. The Equality Impact Assessment has considered the potential effects of the project and how it impacts on groups with protected characteristics.

Publications

14 November 2023

Social Security Scotland - Insights Research Findings – April 2022 to March 2023

Social Security Scotland insights research findings for the period April 2022 to March 2023.

Publications

5 September 2023

Social Security Scotland - Transactions over £25000 - July 2023

Social Security Scotland - Transactions over £25k - July 2023

Publications

5 September 2023

Social Security Scotland - Transactions over £25000 - June 2023

Social Security Scotland - Transactions over £25000 - June 2023

Sign up to our newsletter

If you are an organisation or individual who works with people who may need information or support on any of our benefits, sign up to our stakeholder newsletter.

We'll never send you content you haven’t asked for and you can opt out at any time.

Please enter a valid email address

Read our privacy policy