Child Disability Payment decision making guide

Further enquiries after the applicant has stated that they do not have parental rights and responsibilities or has left the question unanswered

If the applicant stated that they do not have parental rights and responsibilities, or they left the question unanswered, then the case manager must contact them to confirm:

  • they understood the question
  • their answer to the question.

If the applicant’s answer is that they do not have parental rights and responsibilities for the child, then the case manager should follow the section of the guidance titled ‘the applicant does not appear to have parental rights and responsibilities’.

If, after discussing the question with the case manager, the applicant’s answer is that they do have parental rights and responsibilities, the case manager must decide if they can be satisfied on the balance of probabilities that the applicant has parental rights and responsibilities. If the case manager is satisfied then the child responsibility check is complete. If the case manager is not satisfied, then they must ask the applicant for supporting information.

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