Social Security Scotland can only accept requests for a re-determination if it is received in a form that is valid (Social Security (Scotland) Act 2018 s. 41(2)). This means that the request must be made in the form set by Ministers and received in timescales that are defined in the CDP regulations.

In the event an invalid re-determination request is received, Social Security Scotland will take steps to contact and support the individual in providing a valid request for re-determination. In the event a valid request for re-determination is not provided the individual must be informed of:

• the decision
• the reason(s) it is invalid
• their right to appeal under section 61 of the Act (Social Security (Scotland) Act 2018 s. 41(6))